In a significant development, Horasis, an independent think-tank based in Zurich, Switzerland, has announced that its Global Meeting will be held in Vitória, Brazil on October 25-26. This marks the first time that the prestigious conference will take place in South America [7089bb8e]. The event aims to bring together international and Latin American leaders to discuss and address global challenges under the theme of 'Building Bridges to the Future'. Vitória, the capital of Espírito Santo, was chosen as the host city due to its focus on ESG goals and its role in bridging the North and the South. The Horasis Global Meeting is known for its ability to inspire collaboration and offer solutions to global challenges, making it an important platform for governments, international organizations, and the business community [7a1c4582].
This announcement comes as Latin America is emerging as a strategic hub for customer service excellence. New York-based BPO provider Horatio recently hosted its second annual client summit in the Dominican Republic, where it highlighted the region's potential for growth in the industry. The company emphasized its strategic expansion in Latin America and showcased its employee-centric approach, recognizing the importance of employee well-being and professional development. Horatio also highlighted Latin America's bilingual talent as a key advantage, leveraging this talent pool for customer service solutions. The company's human-centered approach to innovation was also showcased, demonstrating its commitment to providing exceptional customer service. With the opening of its first Colombian office in Bogotá last year, Horatio has further solidified its presence in the region [7a1c4582].