Econet Wireless Zimbabwe (Econet) has reported a 47% increase in voice usage, attributing the growth to the strategic deployment of artificial intelligence (AI). Despite facing a significant loss of ZW$1.1 trillion (US$73.76 million) due to the unstable Zimbabwe dollar, Econet remains committed to leveraging AI to enhance its network and service offerings. Chairperson James Myers highlighted the role of AI in improving operational efficiency and customer experiences, citing algorithms for customer segmentation and personalized services as contributing factors to increased activity ratios. The company's investment in network modernization, including AI, has resulted in notable volume growth in both voice and data segments. Econet continues to invest in network modernization, deploying over 1,012 sites with 4G base stations. Strategic partnerships and government support in spectrum allocation have further aided in expanding coverage and maintaining service uptime, particularly amidst prevalent power outages. Despite the financial challenges caused by currency depreciation, Econet remains optimistic about sustained growth, driven by evolving customer demands and a focus on innovative solutions, including AI and renewable energy integration [2be1a570].
The surge in voice usage for Econet Wireless Zimbabwe (Econet) has been attributed to the company's strategic deployment of artificial intelligence (AI). Econet reported a 47% increase in voice usage during the financial year ending February 29, 2024. Despite facing a significant loss of ZW$1.1 trillion (US$73.76 million) due to the unstable Zimbabwe dollar, Econet remains committed to leveraging AI to enhance its network and service offerings. Chairperson James Myers highlighted the role of AI in improving operational efficiency and customer experiences, citing algorithms for customer segmentation and personalized services as contributing factors to increased activity ratios. The company's investment in network modernization, including AI, has resulted in notable volume growth in both voice and data segments. Econet continues to invest in network modernization, deploying over 1,012 sites with 4G base stations. Strategic partnerships and government support in spectrum allocation have further aided in expanding coverage and maintaining service uptime, particularly amidst prevalent power outages. Despite the financial challenges caused by currency depreciation, Econet remains optimistic about sustained growth, driven by evolving customer demands and a focus on innovative solutions, including AI and renewable energy integration [2be1a570].
Globacom, a Nigerian telecommunications company, is offering up to N12 million (US$29,268) and other prizes in its new AI-focused services. The services include 'Glo Awoof Win EverWage,' 'Glo Awoof Win SMS-to-AI,' and 'Glo Awoof Win AI Fortune.' The 'Glo Awoof Win EverWage' allows subscribers to win a lifetime salary or participate in a monthly draw to win N12 million. The 'Glo Awoof Win SMS-to-AI' is an SMS-based service that delivers updates on news, sports scores, weather forecasts, etc., without the need for internet. Subscribers can also participate in jackpot draws and ask questions through the 'Ask AI by Glo' service. The offer aims to provide invaluable insights into harnessing AI for everyday needs [1cec50ed].
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