The Australian Health Practitioner Regulation Agency (AHPRA) is facing criticism for its delayed response to a complaint against a doctor. The complaint, which was raised by a pharmacist in September 2021 regarding a prescription given to an elderly diabetes patient, took six months for AHPRA to inform the doctor about. The investigation into the complaint lasted almost a year and ultimately concluded that no action was warranted. The doctor expressed grievances to the National Health Practitioner Ombudsman (NHPO), stating that the complaint was vexatious and that AHPRA's failure to provide essential information contributed to the prolonged investigation. A leaked NHPO report highlights systemic deficiencies within AHPRA's operational framework and raises concerns about the impact on healthcare professionals' careers and mental well-being. Delays in resolving complaints can lead to stress and uncertainty, emphasizing the need for reforms to streamline complaint processes and ensure transparency and fairness [043183e6].