Several compliance issues have been identified at Glenvera, an International Protection Accommodation Service (IPAS) centre in Cork city, following an inspection by the Health Information and Quality Authority (Hiqa) [aec591fb]. The inspection revealed a range of problems, including unsuitable beds, a lack of sanitary provisions, privacy issues, and a shortage of storage space. In addition, burn marks and cigarette ashes were found in a communal hallway, which residents had been using as an unofficial smoking area. The management has agreed to address this issue by reminding residents of the designated smoking areas and installing CCTV cameras. The effectiveness of the CCTV system is also being reviewed, as there have been concerns about non-residents accessing residents' bedrooms and potential illegal drug activity [aec591fb].
The inspection also found that the International Protection centre in Cork lacked a substance misuse statement or policy. Other issues identified include a lack of staff training and support to manage incidents, failure to adhere to safety protocols, outdated staff vetting, inadequate provision of bedding and toiletries, noisy bunk beds, small bedrooms that did not promote privacy or dignity, and limited floor space. The service provider has stated that they are taking steps to address these issues [aec591fb].
The compliance issues at the International Protection centre in Cork highlight the need for improved conditions and support for residents. The lack of suitable beds, sanitary provisions, and privacy are significant concerns that must be addressed to ensure the well-being and dignity of the residents. The installation of CCTV cameras and the development of a substance misuse policy are positive steps towards improving the safety and security of the centre. It is crucial that the service provider follows through on their commitment to address these issues and provide a safe and supportive environment for the residents [aec591fb].