On November 17, 2024, Indonesian Vice-President Gibran Rakabuming Raka launched a new public complaint desk named 'Lapor Mas Wapres'. The initiative aims to enhance communication between the government and citizens, receiving 55 complaints on its first day of operation, despite being limited to handling only 60 inquiries daily. This program has sparked mixed reactions on social media, with some questioning the effectiveness of the vice-president's role in addressing public grievances [3c61219d].
Gibran, the son of former president Joko Widodo, has faced allegations of nepotism, particularly regarding his rise to the vice-presidency. Initially barred from running due to age restrictions, he was allowed to candidacy following a court ruling. His new initiative is seen by analysts as a strategy to bolster his public image and engagement, reminiscent of his father's grassroots approach to governance [3c61219d].
The launch of the complaint desk comes at a time when the new administration under President Prabowo Subianto is focusing on ambitious social programs and economic growth. Prabowo's cabinet, which includes key figures from Widodo’s administration, aims to address various challenges, including a growing public demand for transparency and accountability [2f3cd7fa].
As Gibran navigates his role, the effectiveness of the 'Lapor Mas Wapres' initiative will be closely monitored. The public's response will likely influence perceptions of the new administration's commitment to addressing citizen concerns and improving governance [3c61219d].