LTI, Mindtree, a global technology consulting and digital solutions company, and Eurolife FFH, a leading insurance company in Athens, Greece, have signed a Memorandum of Understanding (MoU) to establish Gen AI and Digital Hubs in Europe and India. The collaboration aims to leverage LTI's expertise in digital transformation, Mindtree's capabilities in AI and cloud, and Eurolife FFH's network and market presence. The Gen AI and Digital Hubs will serve as centers for research, development, and delivery of cutting-edge technologies, focusing on areas such as artificial intelligence, machine learning, and cloud computing. Eurolife FFH will set up a Generative AI and Digital Hub in Athens, while LTI and Mindtree will provide domain expertise and support from their facilities in Poland, Mumbai, and other locations in Europe and India. The partnership is expected to drive growth, enhance customer experience, and enable the widespread adoption of AI and digital solutions across industries such as insurance, banking, shipping, and manufacturing. [3952c257]
LTI and Mindtree recently reported a 17 percent year-on-year rise in net profit and a marginal increase of 4.6 percent in revenue from operations during the December quarter. However, the companies remain cautious about the weak economic environment and expect challenging macroeconomic conditions and client decision-making delays to continue affecting their performance in the coming quarter. [5c7fd6de]
In another development, LTI, Mindtree, and IBM have announced a collaboration to establish a global, joint Generative AI Center of Excellence (CoE) in India. The CoE will combine the power of IBM Watson AI and data platform with the engineering skills of LTI and Mindtree. The center will focus on building point solutions to accelerate clients' generative AI adoption journeys and offer services such as AI governance, data modernization, and full-stack application modernization. The collaboration aims to position LTI, Mindtree, and IBM at the forefront of advancing AI technologies and empowering businesses to achieve success with governance. [524e29cb]
HCLTech and Tecnotree have also announced a strategic partnership to co-develop advanced 5G AI solutions for the telecom industry. The partnership will leverage HCLTech's expertise in AI-led digital transformation and Tecnotree's 5G and AI-led BSS platform capabilities. The companies aim to deliver solutions that enhance customer delight through hyper-personalization and drive sustainable growth. The joint solutions will integrate with CSPs' current capabilities and align with the Open Digital Architecture and AI guidelines of TM Forum. HCLTech is a sponsor of the DTW Ignite 2024 summit for the telecom industry. [7f88c28d]
Pakistan's largest telecommunication and ICT services provider, PTCL Group, has partnered with STech.ai to integrate an AI-based platform that utilizes advanced technologies to enhance its customer services system. The platform includes Urdu-based Large Language Models (LLMs), Automatic Speech Recognition (ASR), Natural Language Processing (NLP), and Machine Learning (ML) to improve customer sentiment analysis and provide valuable insights. The integration of AI is part of PTCL Group's commitment to excellence in customer experience. Hatem Bamatraf, President & Group CEO of PTCL & Ufone 4G, expressed enthusiasm for the initiative, stating that AI will significantly improve customer experience. Ahmad Kamal, Group Chief Customer Care Officer, highlighted the launch of the industry's first Urdu Language AI-enabled Customer Services platform and its potential to enhance customer experience. Adeel Saeed Chaudry, CEO of STech.ai, expressed pride in partnering with PTCL Group and emphasized their commitment to digital transformation and excellence in customer service. PTCL Group is known for its extensive telecom and digital infrastructure, serving a nationwide user base and playing a pivotal role in enhancing the lives of millions of customers each day. [d0ac96ae]
SK Telecom, a leading South Korean mobile carrier, is accelerating its artificial intelligence (AI) push by expanding its AI alliance to attract more local AI companies. The K-AI Alliance, led by SK Telecom, recently welcomed two new Korean members, Lablup and XL8, raising the total number of member companies to 18. SK Telecom aims to transform into an AI company and has joined forces with SingTel, Deutsche Telekom, e&, and SoftBank to launch the Global Telco AI Alliance. The alliance plans to develop a large language model (LLM) tailored to the needs of telecommunication companies. SK Telecom previously pursued AI technology development in-house but has shifted its strategy to grow through partnerships with other AI firms. [79c76714]
Singtel, Deutsche Telekom, E&, SK Telecom, and SoftBank have signed a Joint Venture (JV) agreement to co-develop and launch a multilingual Telco Large Language Model (Telco LLM). The JV aims to revolutionize customer interactions and operational workflows in the telecommunications industry. The Telco LLM will be multilingual, including Korean, English, German, Arabic, and Bahasa. The founding partners showcased potential applications of the Telco LLM for contact center and infrastructure use cases. The launch of the JV is subject to regulatory approvals. [c2f4bccf]
HCL Technologies has partnered with upGrad Enterprise to offer industry-relevant learning programmes and experiences for professionals and enterprises. The partnership will focus on developing and launching programmes in generative artificial intelligence and allied technologies. HCLTech's Career Shaper platform helps train and upskill the workforce on technologies and skills. HCLTech and upGrad Enterprise will also launch a data science and AI academy of excellence, aiming to offer learners real-world industry experiences to apply new skills in their professional roles. [7e574ba5]